• HDI Community

A Message from our President

"Thank you to everyone who joined us for our annual summer networking event at Sarah's Vineyard! We're looking forward to seeing you at our September 19th Chapter Meeting and at October 17th Experience HDI! If you have any questions about our upcoming programs or new membership model, please contact me directly."

- Jessie Coffey

What We Do

As the world’s largest technical service and support association, we focus on creating connections with people though events, services, and resources. Our network of local chapters is a convenient and dynamic way to collaborate with like-minded professionals in the IT Service Management and Technical Support communities.


Join our association today, and gain access to all our extensive member benefits/discounts.


Make connections with other members and learn something new at our chapter meetings. 


Post a job on behalf of your company, or search for your next job down your career path.

Join today and take advantage of new member benefits

Member discounts, exclusive content, up-to-the-minute notifications and more.

Our Events

Learn about local chapter events. Don't miss out on the adventure with your peers and other industry professionals.

October 17
Our biggest event of the year! Keynote speaker Bernie Moreno, an executive panel and a great lunch! Read More

Latest News

Get the latest news on membership, events, and HDC opportunities.

Who Are We

We are all volunteers dedicated to growing people, enhancing the community, and recognizing those in the technical support industry.



Local Chapter Members

Learn more about the HDC and HDI along with information around our strong strategic alliance.


Local Chapter Officers

Learn about the over 450 volunteers that run and   manage 50+ chapters in the US/Canada.


Local Chapters

We represent 50+ chapters in the US/Canada              along with a vChapter for everyone in between.


Possiblities with Membership

Become a member and take advantage of a                world of experiences and opportunities.